Robots Free Humans from Repetitive Tasks (Janna Lu, December 16, 2023, AIER)

Furthermore, Amazon is experimenting with a multi-robot system called Sequoia at an Amazon facility in Houston, Texas. Sequoia delivers all the totes to employees at an ergonomic workstation, where the employee only has to do work between mid-thigh and mid-chest height. This innovation eliminates the need for regular reaching or squatting, further reducing the injury rate.

Sequoia has improved the identification and storage of incoming inventory by 75 percent, reducing the time to list and update inventory on Amazon.com. It has also reduced order processing time by 25 percent, speeding up shipping times.

With the implementation of robotics and AI, Amazon can reduce injuries and ship much faster. In some same-day facilities, packages “prepared for dispatch within 11 minutes of an order placement at same-day facilities,” about an hour faster than in next-day or two-day facilities.

AI also helps Amazon create efficient delivery routes, “adapting in real-time to traffic and weather conditions,” and helps Amazon forecast daily demand for packages so that the company can predict where and when things will be ordered. Delivery hubs can handle over 110,000 packages within the holiday season, up from the 60,000 that they typically handle.

AI and robotics will impact jobs and change various industries, but automation will first start to replace the jobs that people do not want to do.