September 10, 2023
IT'S IMPOSSIBLE TO OVERSTATE DEFLATIONARY PRESSURES:
M.B.A. Students vs. ChatGPT: Who Comes Up With More Innovative Ideas?: We put humans and AI to the test. The results weren't even close. (Christian Terwiesch and Karl Ulrich, Sept. 9, 2023, WSJ)
The academic literature on ideation postulates three dimensions of creative performance: the quantity of ideas, the average quality of ideas, and the number of truly exceptional ideas.First, on the number of ideas per unit of time: Not surprisingly, ChatGPT easily outperforms us humans on that dimension. Generating 200 ideas the old-fashioned way requires days of human work, while ChatGPT can spit out 200 ideas with about an hour of supervision.Next, to assess the quality of the ideas, we market tested them. Specifically, we took each of the 400 ideas and put them in front of a survey panel of customers in the target market via an online purchase-intent survey. The question we asked was: "How likely would you be to purchase based on this concept if it were available to you?" The possible responses ranged from definitely wouldn't purchase to definitely would purchase.The responses can be translated into a purchase probability using simple market-research techniques. The average purchase probability of a human-generated idea was 40%, that of vanilla GPT-4 was 47%, and that of GPT-4 seeded with good ideas was 49%. In short, ChatGPT isn't only faster but also on average better at idea generation.Still, when you're looking for great ideas, averages can be misleading. In innovation, it's the exceptional ideas that matter: Most managers would prefer one idea that is brilliant and nine ideas that are flops over 10 decent ideas, even if the average quality of the latter option might be higher. To capture this perspective, we investigated only the subset of the best ideas in our pool--specifically the top 10%. Of these 40 ideas, five were generated by students and 35 were created by ChatGPT (15 from the vanilla ChatGPT set and 20 from the pretrained ChatGPT set). Once again, ChatGPT came out on top.We believe that the 35-to-5 victory of the machine in generating exceptional ideas (not to mention the dramatically lower production costs) has substantial implications for how we think about creativity and innovation.
One fondly recalls how intellectuals predicted that average was over because machines could do manual labor but not replace brain work.
Posted by Orrin Judd at September 10, 2023 12:00 AM