August 1, 2017

ABOVE AVERAGE IS OVER:

Robots are replacing managers, too (Sarah Kessler, July 31, 2017, Quartz)

As its name implies, Orchestra conducts a swarm of workers, most of whom are freelancers, and other "robots" to complete projects. When a client requests website improvements, which B12 sells a la carte, Orchestra generates a new Slack group, identifies team members who are both available and appropriate to complete specific tasks, and hands off work to humans and automated processes in the appropriate order. It constructs a hierarchy of workers who can check and provide feedback on each other's work.

Automation is often associated with repetitive work such as torquing a bolt or combing through contracts during an audit. Orchestra and other systems like it demonstrate that the management of that work, and even work too complex to fully automate, also involves tasks with high automation potential. 

Posted by at August 1, 2017 5:49 PM

  

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