August 27, 2016

THANKS, OTHER UNCLE SAM:

Louisiana floods, but Wal-Mart, UPS keep trucks running (Brett Duke, August 17, 2016, Times Picayune)

Wal-Mart trucks were among the first to deliver much needed supplies after Hurricane Katrina tore through the Gulf Coast in 2005. As many Katrina survivors still note, Wal-Mart trucks arrived well before the Federal Emergency Management Agency did.

Over the weekend, Wal-Mart was again among the large companies in Louisiana able to keep supply lines open and operations going despite catastrophe -- this time historic flooding that devastated whole communities and shut down major roadways.

Wal-Mart spokeswoman Erica Jones said the corporation's emergency operations center in Bentonville, Ark., kicked into high gear late last week as forecast warnings of record rainfall started to roll in. Wal-Mart has about 30 locations in the affected area, including stores in the heavily flooded communities of Denham Springs and Baker.

Jones said early planning included mapping alternate routes for trucks delivering to stores in and around Louisiana. Corporate meteorologists monitored the weather and helped inform plans. Preparations were made to ramp up shipments of essential supplies -- from bottled water to baby formula -- to the region as it became clear conditions would worsen.

Jones said eight Wal-Mart stores were closed because of various levels of flooding and damage. As of Thursday (Aug. 18), five of those stores had re-opened. A key distribution center in Hammond also remained open. The Hammond center serves stores in Louisiana and south Mississippi.

Jones said the current priority is ensuring Wal-Mart employees are healthy and taken care of and that trucks are safely re-routed to get to where they need to be.

"We are shifting our resources to be able to work around the road closures and damage to facilities," Jones said.

Big corporations have a clear motive in investing in disaster preparedness. Planning ahead minimizes the dent otherwise unpredictable natural disasters can make on revenues. And there's a sales advantage in being able to quickly get back to providing supplies and services to customers in a time of need.

On the plus side, corporations can serve as a model for how disaster response should work. Experts point to Katrina. While FEMA's response was lethargic and inefficient, major companies ushered in needed supplies quickly.

Posted by at August 27, 2016 5:50 PM

  

« WE WASPS JUST GOT TO THE eND OF hISTORY SOONER: | Main | WHICH IS UNFAIR TO EDWARD SMITH AND THE ICEBERG: »