May 14, 2015

IF YOU CAN'T GET AWAY WITH FAKING IT YOU AREN'T ELITE:

How Some Men Fake an 80-Hour Workweek, and Why It Matters (Neil Irwin, 5/04/15, NY Times)

Imagine an elite professional services firm with a high-performing, workaholic culture. Everyone is expected to turn on a dime to serve a client, travel at a moment's notice, and be available pretty much every evening and weekend. It can make for a grueling work life, but at the highest levels of accounting, law, investment banking and consulting firms, it is just the way things are.

Except for one dirty little secret: Some of the people ostensibly turning in those 80- or 90-hour workweeks, particularly men, may just be faking it.

Many of them were, at least, at one elite consulting firm studied by Erin Reid, a professor at Boston University's Questrom School of Business. [...]

Some 31 percent of the men and 11 percent of the women whose records Ms. Reid examined managed to achieve the benefits of a more moderate work schedule without explicitly asking for it.

They made an effort to line up clients who were local, reducing the need for travel. When they skipped work to spend time with their children or spouse, they didn't call attention to it. One team on which several members had small children agreed among themselves to cover for one another so that everyone could have more flexible hours.

A male junior manager described working to have repeat consulting engagements with a company near enough to his home that he could take care of it with day trips. "I try to head out by 5, get home at 5:30, have dinner, play with my daughter," he said, adding that he generally kept weekend work down to two hours of catching up on email.

Despite the limited hours, he said: "I know what clients are expecting. So I deliver above that." He received a high performance review and a promotion.

What is fascinating about the firm Ms. Reid studied is that these people, who in her terminology were "passing" as workaholics, received performance reviews that were as strong as their hyper-ambitious colleagues. For people who were good at faking it, there was no real damage done by their lighter workloads.

Time spent at "work" does not correlate with work done.
Posted by at May 14, 2015 2:45 PM
  

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