November 27, 2008

DON'T PANIC, YOU'VE GOT WINGMEN:

Butterball experts give answers (Bonnie S. Benwick, 11/26/08, Washington Post)

You'd think that with all the expert advice floating around on food blogs, Web chats and turkey text messaging, the operators at the Butterball Turkey Talk-Line (800-Butterball (800-288-8372) might not be fielding the number of calls they once did.

You'd be wrong.

A staff of six opened the Illinois-based Turkey Talk-Line in November 1981, taking 11,000 calls that season. This year, a 55-member staff plus three online bloggers will answer 12,000 calls per day in either English or Spanish during Thanksgiving week.

Posted by Orrin Judd at November 27, 2008 4:44 PM
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